Terms of Service

Agreement to Terms

By accessing or using the Vantage website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. These terms constitute a legally binding agreement between you and Vantage regarding your use of our ticketing strategy consulting services.

Description of Services

Vantage provides ticketing strategy consulting services, including but not limited to dynamic pricing intelligence, ticket distribution and channel management, primary and secondary market strategy, and revenue performance reporting. The specific scope of services will be defined in individual engagement agreements with clients.

Client Responsibilities

As a client of Vantage, you agree to:

• Provide accurate and complete information necessary for the delivery of our services
• Grant timely access to relevant systems, data, and personnel as required
• Review and respond to deliverables and recommendations in a timely manner
• Maintain the confidentiality of any proprietary methodologies or tools shared during our engagement
• Pay all fees as outlined in the applicable engagement agreement

Intellectual Property

Our Property: All content on the Vantage website, including text, graphics, logos, and software, is the property of Vantage and is protected by intellectual property laws. Our proprietary pricing algorithms, methodologies, and analytical frameworks remain the exclusive property of Vantage.

Client Data: You retain ownership of all data and information you provide to us. We are granted a limited license to use such data solely for the purpose of providing our services to you.

Confidentiality

Both parties agree to maintain the confidentiality of proprietary information disclosed during the course of our engagement. This includes, but is not limited to, business strategies, financial data, customer information, and operational details. Confidentiality obligations survive the termination of any engagement.

Limitation of Liability

To the maximum extent permitted by law:

• Vantage provides services "as is" and makes no warranties, express or implied, regarding the results of our consulting services
• We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services
• Our total liability shall not exceed the fees paid by you for the specific services giving rise to the claim
• We are not responsible for decisions made by clients based on our recommendations or for market conditions beyond our control

Indemnification

You agree to indemnify, defend, and hold harmless Vantage, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

Termination

Either party may terminate an engagement in accordance with the terms specified in the applicable engagement agreement. Upon termination, you remain responsible for payment of all fees incurred through the termination date. Provisions regarding confidentiality, intellectual property, and limitation of liability survive termination.

Dispute Resolution

Any disputes arising from these terms or our services shall first be addressed through good-faith negotiation. If resolution cannot be reached, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the state of New York, and the decision shall be final and binding.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

Modifications to Terms

Vantage reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications constitutes acceptance of the updated terms.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Contact Information

For questions about these Terms of Service, please contact us at:

Vantage
Email: legal@getvantage.io